If you’re a traveler with a question about your booking, please visit trivago’s Help Center. It’s your go-to resource for the support you’re looking for today.
Are you a hotelier? Then you’ve come to the right place.
So that you have one less telephone number and email address to remember, the quickest and most direct way to contact trivago’s Customer Success team is by using the Help button at the bottom right of this page.
Here’s how to use it:
When you click on the Help button, enter a few key words about the topic you have a question about (e.g., upload photos, subscription renewal); this helps to refine your search. Choose the article from the list that best matches your topic.
If you don’t see any matching articles:
- Click on Leave us a message
- Fill in all the fields of the short form. It’s essential to include your property’s name, address, and email address (this helps to speed up the response time to your request)
- Select the subject of your question from the drop-down menu under Topic
- Enter your message in the space under Description
- Click on Send when you’ve finished
The team will get in touch with you by email once they’ve received your message.
Haven’t registered on trivago Business Studio yet? You can do so for free today when you click here.